Domestic Assistance

Helping you maintain a safe, comfortable, and well-kept home.

Domestic Assistance supports people who need help with everyday household tasks to continue living safely and independently in their own home. At Smyth Support, we provide reliable, respectful assistance tailored to individual needs, routines, and preferences.

This service is available to NDIS participants, aged care clients, and private clients, and is delivered in line with approved support plans and individual goals.

  • Domestic assistance is focused on maintaining a clean, safe, and functional living environment. Depending on the client’s needs, this service may include:

    • General household cleaning

      Cleaning of kitchens, bathrooms, living areas, bedrooms, and common spaces.

    • Laundry assistance

      Washing, drying, folding, and putting away clothes and linen.

    • Dishwashing and kitchen upkeep

      Cleaning dishes, benches, sinks, and maintaining hygienic food preparation areas.

    • Changing bed linen

      Making beds and changing sheets as required.

    • Rubbish and household organisation

      Emptying bins and light tidying to reduce clutter and hazards.

    Tasks are agreed in advance and completed in line with the client’s preferences, capacity, and safety considerations.

  • To remain compliant and safe, domestic assistance does not include:

    • Heavy lifting or high-risk manual handling

    • Home maintenance or trade services

    • Deep cleaning beyond agreed support scope

    • Tasks that pose a safety risk to the client or support worker

    If something falls outside the agreed support, we’ll talk it through and help explore appropriate alternatives.

  • Before services begin, we work with clients and their representatives to:

    • Identify household priorities and routines

    • Agree on tasks, frequency, and expectations

    • Consider safety, infection control, and equipment needs

    • Adjust support as circumstances change

    Support is delivered respectfully, with attention to privacy, consent, and dignity at all times

  • A clean and organised home isn’t just about appearance — it supports:

    • Physical safety and reduced fall risks

    • Better hygiene and health outcomes

    • Comfort, confidence, and peace of mind

    • The ability to remain living independently at home

    Domestic assistance helps reduce daily stress and supports overall wellbeing.

  • Domestic Assistance may be accessed through:

    • NDIS funding, where household supports are included in the plan

    • My Aged Care services, depending on eligibility and approvals

    • Private, self-funded arrangements

    We can assist you to understand what’s available and how to access support.

  • All Smyth Support workers:

    • Follow workplace health and safety procedures

    • Use appropriate cleaning products and PPE

    • Respect the client’s home, belongings, and privacy

    • Work within agreed support plans and risk assessments

    Your safety and comfort are always our priority.

If you’d like help keeping your home safe, clean, and comfortable, contact Smyth Support to arrange a free consultation and discuss your needs.

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