Domestic assistance is focused on maintaining a clean, safe, and functional living environment. Depending on the client’s needs, this service may include:

• General household cleaning

  Cleaning of kitchens, bathrooms, living areas, bedrooms, and common spaces.

• Laundry assistance

  Washing, drying, folding, and putting away clothes and linen.

• Dishwashing and kitchen upkeep

  Cleaning dishes, benches, sinks, and maintaining hygienic food preparation areas.

• Changing bed linen

  Making beds and changing sheets as required.

• Rubbish and household organisation

  Emptying bins and light tidying to reduce clutter and hazards.

Tasks are agreed in advance and completed in line with the client’s preferences, capacity, and safety considerations.

To remain compliant and safe, domestic assistance does not include:

• Heavy lifting or high-risk manual handling

• Home maintenance or trade services

• Deep cleaning beyond agreed support scope

• Tasks that pose a safety risk to the client or support worker

If something falls outside the agreed support, we’ll talk it through and help explore appropriate alternatives.

Before services begin, we work with clients and their representatives to:

• Identify household priorities and routines

• Agree on tasks, frequency, and expectations

• Consider safety, infection control, and equipment needs

• Adjust support as circumstances change

Support is delivered respectfully, with attention to privacy, consent, and dignity at all times

A clean and organised home isn’t just about appearance — it supports:

• Physical safety and reduced fall risks

• Better hygiene and health outcomes

• Comfort, confidence, and peace of mind

• The ability to remain living independently at home

Domestic assistance helps reduce daily stress and supports overall wellbeing.

Domestic Assistance may be accessed through:

• NDIS funding, where household supports are included in the plan

• My Aged Care services, depending on eligibility and approvals

• Private, self-funded arrangements

We can assist you to understand what’s available and how to access support.

All Smyth Support workers:

• Follow workplace health and safety procedures

• Use appropriate cleaning products and PPE

• Respect the client’s home, belongings, and privacy

• Work within agreed support plans and risk assessments

Your safety and comfort are always our priority.