Safety & Quality
Smyth Support is committed to providing safe, respectful, and high-quality support for people with disability, older Australians, and private clients.
All services are delivered in line with the NDIS Practice Standards, NDIS Code of Conduct, and Aged Care Quality Standards, as well as relevant privacy, confidentiality, and work health and safety requirements.
Support is provided with a strong focus on dignity, informed consent, and individual choice. We take a person-centred approach and work collaboratively with clients to ensure support aligns with their goals, preferences, and wellbeing.
Potential risks are identified and managed appropriately, with clear processes in place for incident reporting, feedback, and continuous improvement. We are committed to transparent communication and ongoing review to ensure services remain safe, appropriate, and responsive.
Smyth Support values trust, accountability, and continuous improvement in all aspects of service delivery.
Our Approach
At Smyth Support, we believe quality support starts with taking the time to listen and build genuine, respectful relationships.
Support is delivered at a pace that feels right for each individual, with a focus on trust, clear communication, and consistency. We work collaboratively with clients to understand what matters most to them and support their goals in a way that feels safe, respectful, and empowering.
Person-Centred & Collaborative
Support is shaped around individual needs, preferences, and goals. We involve clients in decisions about their support and encourage independence, choice, and confidence in everyday life.
Reliable & Respectful Support
We provide consistent, dependable support with clear boundaries, respect for privacy, and a strong commitment to delivering services safely and professionally.