At Smyth Support, we believe knowledge and preparation help create the best care experience.
This page is designed to help new and existing clients feel confident and supported — whether you’re preparing for your first visit or looking for trusted community services around Bendigo and Central Victoria.

Resources

Four people sitting on a couch, smiling and talking to each other, in a casual indoor setting.

  • our comfort and peace of mind are our top priorities.
    Here’s what to expect and how to prepare for your first home or community support visit.

    Before Your Visit
    • Confirm your booking — we’ll send you the time and support worker details.
    • Share your goals and preferences — we tailor every visit to you.
    • Review your NDIS or My Aged Care plan.
    • Let us know about pets, access instructions, or home safety factors.
    • Have any relevant documents ready (plan, care notes, emergency contact).
    • No need to stress — we’re here to help, not to judge.

    During the Visit
    • Meet your support worker, discuss your goals, and confirm your comfort.
    • We’ll check in regularly and respect your privacy and routine.
    • Flexibility is key — each visit adapts to your needs that day.

    After the Visit
    • Share feedback anytime — it helps us grow together.
    • We can book future visits or create a regular routine.
    • Your care plan will evolve with you over time.

  • NDIS Supports
    • NDIS – National Disability Insurance Scheme – https://www.ndis.gov.au
    •     NDIS Quality & Safeguards Commission – https://www.ndiscommission.gov.au
    •     Amicus Community Services (Bendigo) – https://www.amicus.org.au
    •     Golden City Support Services – https://www.gcss.org.au
    •     Access Australia Group – Employment & Training – https://www.aag.org.au

    Aged Care & Carer Support
    • My Aged Care – https://www.myagedcare.gov.au
    • Carer Gateway – https://www.carergateway.gov.au
    • Elder Rights Advocacy (Victoria) – https://www.era.asn.au
    • Bendigo Community Health Services – https://www.bchs.com.au
    • Castlemaine / Dhelkaya Health – https://www.dhelkayahealth.org.au

  • Mental Health & Wellbeing
    • Bendigo Health – Mental Health Services – https://www.bendigohealth.org.au
    • headspace Bendigo – https://www.headspace.org.au/headspace-centres/bendigo
    • Lifeline Central Victoria – 13 11 14 – https://www.lifeline.org.au
    • Beyond Blue – https://www.beyondblue.org.au

    Community & Inclusion
    • Castlemaine Community House – https://www.cch.org.au
    • Bendigo Neighbourhood Hub – https://www.bendigonh.org.au
    • Eaglehawk Community House – https://www.eaglehawkcommunityhouse.org.au
    • Central Goldfields Shire – Support Directory – https://www.centralgoldfields.vic.gov.au

  • Local Council Services
    • Mount Alexander Shire Council – Community Services – https://www.mountalexander.vic.gov.au
    • City of Greater Bendigo – Aged & Disability Services – https://www.bendigo.vic.gov.au

    Safety & Emergency Preparedness
    • VicEmergency – Warnings & Updates – https://www.emergency.vic.gov.au
    • Health Direct – After Hours Medical Help – https://www.healthdirect.gov.au

    Need More Help?
    If you’d like guidance connecting with local supports, contact our friendly team anytime:
    📧 info@smythsupport.com.au | Contact Us through our website